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FAQs

FAQ

Q: Are You a Manufacturer?

  • A: We are a professional supplier with 10 years of export experience, and have long-term cooperation with several leading factories in China; we have been committed to providing high-quality products and services to customers in different countries and regions, and our reputation and credibility have been recognized for a long time. If you choose us, we will compare and measure the most cost-effective solution for you, as well as prompt delivery and considerate after-sales service to ensure that your purchase is completely worthwhile.

Q: How to Ensure Your Product Quality?

  • A: Our factories have decades of production experience, advanced production equipment, stable technology; and our technical team is also very strong, we often communicate and learn with large Chinese scientific research institutes;Workers are regularly trained to ensure that the quality of employees in all aspects is excellent. Moreover, we can send free samples for customers to test before making formal orders. After the samples are passed, we can also deliver pre-shipment samples to double-ensure the quality of the goods, so that customers can rest assured; in addition to providing batch Factory Inspection Report, we can also conduct third-party inspections according to the needs of each customer, such as SGS, Eurofins, etc.

Q: Could You Recommend and Combine Different Products for Us?

  • A: Sure, we have many years of experience in chemical product technology and trade. We can recommend suitable products and specifications(models/types) for you according to your subdivided industries and uses, and several products mixed into a container for transportation will also save you a lot of cost and time. We will ensure that the solution we give you will satisfy you the most. At the same time, we will also pay attention to each of your needs and priorities, and achieve customer first in multiple aspects.

Q: What Payment Methods Are Available?

  • A: There are T/T (Telegraphic Transfer), Letter of Credit (L/C), Western Union, PayPal and other payment methods & channels that can be chosen from; we can also accept payment in US dollars or Chinese Yuan(RMB). And to kindly let you know, for new customers who cooperate for the first time, based on the premise that we provide free samples for them to test, the first formal order have to be T/T in advance, the payment method of D/A, D/P or O/A is not feasible due to the current international instability and war factors.